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MomoNest

Support center

Quick guides to get the most out of MomoNest.

Data recovery

Your baby's data is stored safely on your own iPhone — MomoNest keeps no server copy. When switching phones or worrying about loss, follow the three tiers below.

Tier 1

You still have your iPhone

  1. Open MomoNest — data is stored on-device, so everything is still there.
  2. Check your journal, insights and memories in the app.
  3. Turn on the Face ID app lock in Settings to keep it safe when lending your phone.
Tier 2

Moving to a new iPhone

  1. Transfer with Quick Start or back up and restore your iPhone as usual.
  2. MomoNest data travels inside your iPhone backup (iCloud Backup or a computer via Finder).
  3. Open the app after restoring — your whole journal is right back where it was.

⚠️ Create a fresh backup right before you switch phones.

Tier 3

Keeping records outside your phone

  1. Open the Baby tab → Reports and export a PDF summary for any range you choose.
  2. Keep the exported file somewhere safe, or send it to your doctor.
  3. Need more help? Email welliovibes@gmail.com — we're always happy to assist.

⚠️ If your iPhone is lost before a backup, in-app data cannot be recovered remotely — MomoNest keeps no server copy.

Invite family to care together

Add dad, mom, grandparents or a caregiver — each with their own profile and permissions.

  1. Go to Settings → Family → Invite member.
  2. The invitee opens MomoNest and accepts — they see the baby, the inviter, the access scope and the expiry.
  3. Grant view or edit permission for each person.
  4. Revoke access anytime — the edit history still keeps who did what.

Health & HealthKit

Allow MomoNest to read/write health data to automate your journal.

  1. Open the Health app → Sharing → Apps → MomoNest.
  2. Enable read/write permissions for feeds and sleep.
  3. Health data is only read/written on your device.
MomoNest doesn't appear in the Health app?
Open MomoNest once so the system registers permissions, then check the Health app again.
Is HealthKit data sent to your servers?
No. HealthKit is read/written on your device only — nothing is sent to any server.

Contact the team

Still stuck? Email us and our support team is ready to help.

welliovibes@gmail.com

Average response time is under 24 hours on business days.